Changes, Cancellations and Refunds

• Can I change the information of my passport after booking?
• Please tell me about change of booking.
• How can I change my booking?
• I don’t know my booking number.
• I booked with some of my friends. Can one or two of the members cancel out of this group?
• Can I modify the passenger information after booking?
• Is it possible to cancel only one way out of a round trip reservation?
• If I change my flight, will the paid fees of the options for the original flight be retained?
• Can I get a refund if I cancel my ticket bought in a sale or a snap tripper promotion?
• For bookings with selected payment method by convenience store, ATM or internet banking, can I cancel an unpaid booking?
• What is the deadline to change my flight?
• Is there a fee to change my booking?
• If a lower fare is available to my booked flight, can I get a refund for the fare difference?
• Is it possible to change the passenger's name?
• Can I change my selected seat?
• Can I change my origin or destination after booking?
• Does handling fee apply to cancel a booked ticket for refund?
• When is the cancellation deadline of my flight?
• Can I get a refund if I cancel my booking?
• I'd like to know about the cancellation policy.
• Error message is displayed.
• Can I change my flight and departure date after reservation?
• Flight changes between different fare types and deadline for flight changes.
• Change fees
• How can I change my flight?
• Error message is displayed.
• My ticket price has deducted twice from my account.
• How long will my refund take?
• How can I confirm if my cancellation was successful?
• I cannot login to my Peach Profile account.

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