- Changes, Cancellations and Refunds
- How can I change my booking?
- How to change or cancel my booking?
- How can I add checked baggage after I purchased the ticket?
- How can I confirm that my booking has been changed?
- When I change my booking, will a new itinerary be re- sent?
- Can I give my air ticket to a friend (family member)?
- I booked with some of my friends. Can one or two of the members cancel out of this group?
- I found the cheaper fare after I made payment. Can I exchange?
- Is it possible to get a refund if the flight is subject to major delayed or cancelled due to the weather conditions, for example a typhoon or snowfall?
- I booked a round trip ticket. Can I cancel both tickets?
- I bought a Simple Peach ticket, but cancelled it. Are the airport facility fees refundable?