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- Changes, Cancellations and Refunds
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- Please tell me about change of booking.
- I'd like to know about the cancellation policy.
- How can I change my booking?
- Can I change the information of my passport after booking?
- Can I modify the passenger information after booking?
- Can I change my flight and departure date after reservation?
- Is it possible to cancel only one way out of a round trip reservation?
- What happen to the seat and checked baggage fee I have paid before if I change my flight?
- Can I get a refund if I cancel my ticket bought in a sale or a snap tripper promotion?
- For bookings with selected payment method by convenience store, ATM or internet banking, can I cancel an unpaid booking?
- What is the deadline to change my flight?
- Does it charge to change a flight?
- I found a cheaper ticket after I made my booking. Can I exchange?
- Is it possible to change the passenger's name?
- Can I change my selected seat?
- Can I change my origin or destination after booking?
- Is there a cancellation fee?
- When is the cancellation deadline of my flight?
- Can I get a refund if I cancel my booking?
- Error message is displayed.
- Flight changes between different fare types and deadline for flight changes.
- Change fees
- How can I change my flight?
- Error message is displayed.
- Do you transfer passengers to other airlines’ flights?
- How to change or cancel flight tickets
- How can I check my booking number?
- My ticket price has deducted twice from my account.
- How long will my refund take?
- How can I confirm if my cancellation was successful?