When a flight is cancelled or delayed, you will be notified by the following methods.
- Peach website [Flight Status] page
The latest flight operation information are updated here. - Public annoucements at the airport and via the flight status monitors
We will carry out public announcements in the airport and show the information via the flight status display monitors. - Emails
In case of delay/cancellation confirmed in advance, you will be notified by an email to your registered email address.- The email will be sent from the following email address and subject:
In case your email box has been set to filter junk mail, please modify your settings in advance.
<Sender>:noreply@resmail.flypeach.com
<Subject (for Flight Delays)>:【Peach】Flight Delay:
<Subject (for Flight Cancellations)>:【Peach】Flight Canceled - How to confirm/update your registered email address
Please search your booking from the [Manage Booking] page. (The Booking Reference number is a must)
After retrieving your booking, you can confirm or modify your registered e-mail address by clicking on [Change Passenger Details].
- The email will be sent from the following email address and subject:
*NOTICE*
Customers who purchased the ticket via a travel agency, or encountering some issues with the registered email address may not be able to receive the email. In such cases, please check the Peach website for the latest information.
Customers who purchased the ticket via a travel agency, or encountering some issues with the registered email address may not be able to receive the email. In such cases, please check the Peach website for the latest information.