Please find the type of process you would like to confirm from below:
■Cancellation
Cancellation of a ticket
Cancellation of one-way out of whole booking
Ticket cancellation deadline
Cancellation fee
Cancellation of just one (or some) passenger(s) out of all passengers
Change/cancel bookings before payment
Cancellation or refund of purchased checked baggage
Cancellation or refund of insurance purchased at the time of booking
Cancellation of double payments
■Refunds
Ticket Refunds
Refunds for tickets booked in a sale or promotion
Refunds for taxes, passenger service facility charges, etc.
Time required to complete the refund procedure
Refund of fare difference when changing to a lower fare
■Cancellation/Refund of ticket in the case of flight cancellation or significant delay
Cancellation/Refund policy when encountering flight cancellation/significant delay