In case of cancellation due to personal reason, refund rules vary depending on the fare type.
-
For Simple Peach
Not eligible for refund. -
For Value Peach
Cancellation fee is 1,100 yen (or its equivalent fee in other currency stated in the fees and charge list) per segment/passenger.
The cancellation fee will be deducted from the total fare including taxes, and the remaining amount will be refunded in Peach Points. -
For Prime Peach
No cancellation fee applies.
The total amount of fare and taxes will be refunded in Peach Points.
If you wish to make a refund, please log in from the "Manage booking" page below and complete the procedure no later than 1 hour prior to the departure time stated in the itinerary.
「Manage booking」（Log in page）
*In the case of flight cancelled or significantly delayed, you can get a refund without handling fee regardless of the fare type.
*NOTICE*
- Fees and charges paid other than the ticket fare (such as checked baggage fees and seat selection fees) are non-refundable for any fare type.
- Refunded Peach Points will be issued in the same currency as the ticket purchase.
- In the case of cancellation due to personal reason, refunds is not available in the form of cash or credit card.