If you would like to cancel your reservation, please log in to [Manage booking] page and apply. You can cancel the whole or part of your reservation.
- Once your reservation is cancelled, it cannot be recovered.
- If you would like to cancel just one (or some) passenger(s) out of multiple passengers, please contact us via live chat service.
Enquiry by a Live chat
[Manage Booking] (Log in page)
※In order to login, your Booking Reference number is a must. To confirm your Booking Reference number, please check below.
[How can I check my booking number?]
Please see the link below regarding refund.
[Can I get a refund if I cancel my booking?]
Please see the link below regarding cancellation fee.
[Is there a cancellation fee?]
Please see the link below regarding eligible refund period.
[When is the cancellation deadline of my flight?]