If you have not received your confirmation email (itinerary) or if you cannot locate the email, please check following settings.

・ Subject line and email address of confirmation email (itinerary) are as follows. Please check your Inbox.

【Title】【Peach】Your Peach Reservation
【Sender's address】itinerary@resmail.flypeach.com

・The mail could be stored in a Spam, Junk or Trash folder. Please check those folders.

If you used your mobile phone address, you might not be able to receive the email because of the email filtering function of mobile carrier. Please set up your mobile phone to receive email from “resmail.flypeach.com” in the setting screen, and contact us via chat or phone.

・ Due to the system specification, email addresses that meet any of the following conditions are unable to receive flight booking confirmation email.
1.　"dot" (.) is right in front of "at sign" (@), e.g. xxxx.@xxxxxx
2. Has more than two "dots" (.) continuously before "at sign" (@), e.g. xx..xx@xxxxxx
If you have registered one of the above email addresses, please contact us via chat or phone.

If you still can not find, deleted or lost flight booking confirmation email, and wish to receive it again, please contact us via chat.

Click the following link for the contact information via chat.